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our promise to you

ON-TIME GUARANTEE

Say goodbye to closing date frustrations! We are so confident that we will close each loan on time that we are backing it with our NEW On-Time Guarantee.
Ontime Guarantee
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how it works

When you purchase your home and finance through Hallmark our “On-Time” guarantee will provide total confidence in knowing your loan will close on time! You can plan your move into your new home with the peace of mind knowing there will be no roadblocks to your closing, so you can focus on the moving process, not your financing. If we do not close your purchase on time, we pay the buyer and the seller $500.
The “On-Time” guarantee is available on all conventional conforming purchase loans. You only need a few things to be eligible for the “On-Time” guarantee:
30 Days

closing date

“Closing Date” is determined by the agreed upon date listed in your purchase agreement and must contain at least 30 days between your fully executed contract date and your closing date.

2Days

additional requests

Respond to any additional information requests within two business days.

Ontime Guarantee

Loans are subject to credit approval. Enrollment is required. “On-Time” guarantee is available on all Conventional Purchase Mortgages for existing homes, not eligible on new construction loans. Eligibility will be confirmed once your loan is fully underwritten and approval letter is issued. “On-time” guarantee is not a loan approval guarantee. Manufactured/modular homes are excluded from the On Time Guarantee. Title discrepancies and/or any delay by third parties outside of Hallmark’s control will not be eligible. If for any reason the loan closing date changes due to a request by the buyer and/ or seller the “On-Time” guarantee is void. Guarantee will be void in all areas declared natural disasters. This program may change or end at any time.

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CORPORATE CONTACT

Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718

800-201-7544

COMPLAINT AND LICENSING INFO

Corporate NMLS:2289 | NMLS Consumer Access | Security & Privacy | Legal Disclosures | Licensing | Texas Consumer Complaints | IL Community Reinvestment Notice

Complaints may be directed to Fairway Independent Mortgage Corporation NMLS #2289 at 877-699-0353 or a message may be sent using the contact form here

  • Home
  • About
    • Homebuying Process
    • Careers
  • Meet Our Team
  • Loan Products
  • Resources
    • DASH
    • eHome
    • Homebuying 101
    • Manage Account
    • Mortgage Calculator
    • Purchase
    • Refinance