hello, i'm Suzanne Castillo

Born and raised in Texas, I have three children and live with my husband in the vibrant city of San Antonio. With over 25 years of deep-rooted experience in the mortgage industry, I’ve honed my skills not just in underwriting, but in all aspects of mortgage operations.

Driven by a genuine desire to make a difference in people’s lives, I expanded my expertise by obtaining my mortgage originator’s license, and I am now the branch manager in San Antonio. My passion lies in helping individuals and families achieve their dreams of homeownership, guiding them through a seamless process every step of the way.

Drawing from my extensive background as an underwriter, I bring a wealth of knowledge in navigating various loan programs, from government-backed to conforming and non-conforming products, including Jumbo loans and down payment assistance programs.

When my clients choose to work with me, they can expect open communication, trust, transparency, integrity, accountability, and a strong support team. These are the foundations for a seamless transaction. This is important to me, and I am committed to provide this level of service for each of my clients and referral partners.

Hallmark Home Mortgage has an impeccable reputation that aligns perfectly with my commitment to excellence. With our in-house underwriting, closing, and funding, I am confident we can achieve your home ownership goals. Reach out to me today, and let’s start this journey together!